Sufy Global Private Limited · Last updated: 15-July-2026
These Terms & Conditions ("Terms") govern your use of the Sufy Global Private Limited website and your business relationship with Sufy Global Private Limited ("we", "us", "our", or "the Company"), a Private Limited (Pvt Ltd) registered and operating in Lahore, Punjab, Pakistan.
By accessing our website, submitting an enquiry, or placing an order with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or engage our services.
Sufy Global Private Limited is engaged in the sourcing, quality inspection, documentation, and export of food and beverage products from Pakistan to international buyers. We act as a trading and export management company, working with a network of qualified suppliers, manufacturers, and processors across Pakistan.
You may use our website for lawful purposes only, including researching our products and services, requesting quotations, and contacting our team. You agree not to:
Any pricing, product availability, or specification information provided on our website, in marketing materials, or in general correspondence is indicative only and does not constitute a binding offer. All formal quotations are subject to confirmation at the time of a specific enquiry and may vary based on prevailing market conditions, currency exchange rates, seasonal availability, and order volume.
A binding commercial agreement is only formed once both parties have agreed in writing to specific terms - including product specification, quantity, price, delivery timeline, and payment terms - typically documented through a formal Purchase Order and Sales Contract, or Proforma Invoice accepted by the buyer.
Once a Purchase Order or Sales Contract has been mutually agreed and signed (or otherwise confirmed in writing) by both parties, it constitutes a binding agreement between the buyer and Sufy Global Private Limited, subject to these Terms and any specific terms set out in that agreement.
We reserve the right to decline any order at our discretion, including where we are unable to source the requested product at the required quality or volume, where payment terms cannot be agreed, or where we have reasonable concerns regarding the legitimacy of the order or buyer.
We take reasonable care to ensure that products supplied meet the specifications agreed with the buyer, including conducting pre-shipment inspection and quality verification appropriate to the product category. However:
Any quality disputes must be raised in writing within a reasonable period following delivery, accompanied by supporting evidence (such as independent lab testing or inspection reports), to allow for proper investigation and resolution.
Pricing is quoted in the currency specified in the relevant quotation or contract and is subject to the payment terms agreed for that specific order, which may include advance payment, Letter of Credit (LC), documentary collection, or other trade finance arrangements as mutually agreed.
Late payment may result in delayed shipment, suspension of the order, and/or interest charges as specified in the relevant Sales Contract. We reserve the right to require full or partial advance payment for new business relationships or orders exceeding standard credit terms.
Delivery timelines provided are estimates based on standard shipping schedules, customs processing times, and supplier production lead times, and are not guaranteed delivery dates unless expressly stated as such in a signed contract with specific penalty or remedy provisions for delay.
We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to: adverse weather, port congestion, customs delays, shipping line disruptions, natural disasters, strikes, or other force majeure events. Risk in the goods typically transfers to the buyer in accordance with the Incoterms® agreed for the specific shipment (e.g., FOB, CIF, CFR), as specified in the relevant Sales Contract.
We are responsible for preparing accurate export documentation from the Pakistani side, including Commercial Invoice, Packing List, Certificate of Origin, and relevant product certifications (such as Halal or Phytosanitary certificates) as applicable to the specific product and destination market.
The buyer is responsible for ensuring compliance with the import regulations of their own country or region, including obtaining any necessary import licences, permits, or additional certifications required by their local authorities. We will use reasonable efforts to advise buyers of destination market requirements known to us, but the ultimate responsibility for import compliance rests with the buyer.
To the fullest extent permitted by applicable law, Sufy Global Private Limited's liability for any claim arising from or related to a supply contract shall be limited to the value of the specific order giving rise to the claim. We shall not be liable for indirect, consequential, or incidental damages, including but not limited to loss of profit, loss of business opportunity, or reputational damage, except where such exclusion is not permitted by applicable law.
Nothing in these Terms limits or excludes liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law.
All content on our website, including text, images, logos, and product descriptions, is the property of Sufy Global Private Limited unless otherwise stated, and may not be reproduced, distributed, or used for commercial purposes without our prior written consent.
Where we produce private-label or custom-branded products on behalf of a buyer, ownership of the buyer's own trademarks, branding, and recipe specifications (where proprietary to the buyer) remains with the buyer, subject to any separate written agreement governing that specific arrangement.
Both parties agree to treat commercially sensitive information shared during the course of business discussions - including pricing, product specifications, and business strategy - as confidential, and not to disclose such information to third parties without the other party's consent, except where required by law or regulatory authority.
These Terms, and any Sales Contract entered into with Sufy Global Private Limited, shall be governed by and construed in accordance with the laws of Pakistan. Any dispute arising from these Terms or a specific Sales Contract shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan, unless an alternative dispute resolution mechanism (such as arbitration) is expressly agreed in writing for a specific contract.
We may update these Terms from time to time to reflect changes in our business practices or applicable law. Updated Terms will be posted on our website with a revised "Last updated" date. Continued use of our website or ongoing business engagement with us following any update constitutes acceptance of the revised Terms. Any specific Sales Contract already in force will continue to be governed by the Terms in effect at the time that contract was agreed, unless both parties agree otherwise in writing.
If you have any questions about these Terms & Conditions, please contact us:
Sufy Global Private Limited
Lahore, Punjab, Pakistan
Email: info@sufyglobal.com